Customer Support
Customer support available 365 per year (all products)
In order to maximize product benefits and to give you the most chance of success we are here for you after the sale. In fact we offer customer support 365 days per year. We maintain tutorial videos on our YouTube channel, user manuals are available for download from our website and we have an extensive troubleshooting section on our website. Email us any day of the week and expect a response within 24 hours.
For more information please feel free to contact us!
Product Comparison
All products come with 24/7 year round support, including holidays!
S=Standard Feature O=Optional Feature
| NANO | MICRO | SMALL | MEDIUM | |
| Weight Range | 5g-20g | 6g-50g | 20g-100g | 130g-250g |
| Suitable Animals | birds, bats, and other tiny mammals | small lizards, tortoises, turtles, frogs, very small mammals | animals that weight at least 500 grams | foxes, Tasmanian Devils |
| Data Recovery Method | UHF Wireless | UHF Wireless | UHF Wireless | Satellite |
| Data Transfer Range | up to 30km | up to 50m | up to 30km | global |
| Drone Data Downloading | S | S | S | N/A |
| Base Station Battery Life | 2 days | 5 days | 2 days | N/A |
| Base Station External Power | S | N/A | S | N/A |
| Change GPS Schedule in Field | S | S | S | S |
| Drop Off | N/A | O | O | O |
| VHF Transmitter | O | O | S | S |
| Smart GPS | S | S | S | S |
| Activity Logger | S | S | S | S |
| Factory Sealed | S | S | S | S |
| Best in Habitat Type | Open-Light | Any | Any | Any |
| GPS Precision Control | S | S | S | S |
| Rechargeable | O | O | O | O |
| Bluetooth | S | S | S | S |
| Temperature Sensor | S | S | S | S |
| Accelerometer | S | S | S | S |
| Light Sensor | N/A | O | N/A | N/A |
| Collar | S | S | S | S |
| Backpack | S | S | S | S |
| Implant | N/A | S | S | N/A |
| Custom Design | S | S | S | S |
| DIY Kits Available | S | S | N/A | N/A |
| Discount Price Eligible | S | S | S | S |
| Refurbishment Available | S | S | S | S |
