Customer Support

Customer support available 365 per year (all products)

In order to maximize product benefits and to give you the most chance of success we are here for you after the sale.  In fact we offer customer support 365 days per year.  We maintain tutorial videos on our YouTube channel, user manuals are available for download from our website and we have an extensive troubleshooting section on our website.  Email us any day of the week and expect a response within 24 hours.

For more information please feel free to contact us!

Product Comparison

All products come with 24/7 year round support, including holidays!

S=Standard Feature    O=Optional Feature

 

 NANO  MICRO  SMALL  MEDIUM
 Weight Range  5g-20g  6g-50g  20g-100g  130g-250g
Suitable Animals birds, bats, and other tiny mammals small lizards, tortoises, turtles, frogs, very small mammals animals that weight at least 500 grams foxes, Tasmanian Devils
Data Recovery Method  UHF Wireless  UHF Wireless  UHF Wireless  Satellite
Data Transfer Range  up to 30km  up to 50m  up to 30km  global
Drone Data Downloading S S S N/A
Base Station Battery Life 2 days 5 days 2 days N/A
Base Station External Power S N/A S N/A
Change GPS Schedule in Field S S S S
Drop Off N/A O O O
VHF Transmitter O O S S
Smart GPS S S S S
Activity Logger S S S S
Factory Sealed S S S S
Best in Habitat Type Open-Light Any Any Any
GPS Precision Control S S S S
Rechargeable O O O O
Bluetooth S S S S
Temperature Sensor S S S S
Accelerometer S S S S
Light Sensor N/A O N/A N/A
Collar S S S S
Backpack S S S S
Implant N/A S S  N/A
Custom Design S S S S
DIY Kits Available S S N/A N/A
Discount Price Eligible S S S S
Refurbishment Available S S S S

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