Repair, Refurbishment, and Warranty

Services

We stand by our customers for Tracking GPS Systems. We are committed to helping you maximize your data sets and achieve your research goals.  Feel free to speak with any of our customers to confirm our statements of dedication are more than just marketing blather.

Tracking GPS Systems

Equipment Evaluation

We encourage you, after extended storage, to return equipment for evaluation before deployment 

Base Station Repair

Base Station Repair

If your mobile base station suffers an accident or just breaks, we are happy to repair it at no cost to you.

Data Extraction

Data Extraction

After device recovery, we are happy to extract all the data by USB at no cost. 

Warranty

Warranty

As of early 2025, we have been in business for 29 years and we stand behind our products. We offer a 1 Year Warranty on all our GPS products.

Refurbishment

Refurbishment

Have an previously used unit? Send it in for a refresh. We’ll clean it up, check everything over, and get it working like new again so you’re ready for your next project with an overall lower project cost.

Troubleshooting

Troubleshooting

Your user manual may have troubleshooting assistancy but if you need us, we are here to help.

Expert Wildlife Telemetry Services with Premier Tracking GPS Systems

At Telemetry Solutions, we deeply understand how tracking GPS systems empower wildlife research and conservation. That’s why we extend our commitment beyond manufacturing world-class hardware—we offer an array of support services to ensure your tracking GPS that remain reliable, effective, and ready for field deployment.

Our Suite of Wildlife Telemetry Services:

  • Equipment Evaluation:

After storage or between field deployments, subtle hardware issues can emerge. Our equipment evaluation service thoroughly inspects and tests your tracking GPS that guarantee peak performance before going into the field. Whether it’s functionality, battery integrity, drop-off mechanisms, or firmware performance, we’ll identify and resolve potential issues before they impact your research outcomes.

  • Base Station Repair:

Mobile base stations are vital components of your tracking GPS, enabling automated, remote data downloads. Accidents happen—if your base station gets damaged or stops functioning, we offer base station repair at no cost to you. Our skilled technicians will swiftly get your gear back into tracking mode, so your telemetry workflow stays uninterrupted.

  • Data Extraction:

Collected tracking data is only valuable if you can access it. After device recovery, we offer complimentary data extraction via USB for all your tracking GPS. This ensures your critical movement, location, and sensor data can be retrieved accurately and efficiently—no additional costs or complications.

  • Warranty:

We stand behind our tracking hardware—and our services. Operating for nearly three decades by early 2025, Telemetry Solutions provides a 1-year warranty on every wildlife GPS product. This gives you confidence that your tracking GPS that are supported by dependable and responsive care from the moment they’re in your hands.

  • Refurbishment:

Reducing project costs without compromising performance is a core priority. Our refurbishment service breathes new life into previously used units—cleaning, testing, repairing, and reconfiguring them to ‘like-new’ condition. Refurbished tracking GPS offer an efficient way to maintain equipment readiness while conserving budget and sustainability.

  • Troubleshooting:

If something unexpected arises—connection issues, device behavior anomalies, operational glitches—our troubleshooting support is ready to assist. Backed by our extensive technical knowledge and field experience, we’ll guide you through resolving issues quickly so your tracking GPS that remain dependable partners in the field.

The Value of Our Services for Your Tracking GPS Systems:

By offering this complete suite of support services, Telemetry Solutions ensures that your tracking GPS systems stay mission-ready—across deployments, species, and environments. Here’s how each service contributes to reliability and confidence:

ServiceBenefit for Your Tracking GPS Systems
Equipment EvaluationPre-deployment precaution: identifies issues before fieldwork begins
Base Station RepairSwift recovery of communication infrastructure—minimizing downtime
Data ExtractionFree, accurate retrieval of data regardless of device condition or field constraints
WarrantyTrust and protection with a 1-year assurance on all telemetry devices
RefurbishmentCost-effective restoration of devices to top performance
TroubleshootingRapid resolution of problems, keeping field operations smooth and efficient

Why This Matters for Your Research?

  • Minimized Field Risk: Early detection via equipment evaluation helps reduce the chance of failure during critical field deployments.

  • Budget-Friendly: Refurbishment and warranty support save money in the long run while maintaining excellence.

  • Maximized Data Yield: Free data extraction and expert troubleshooting ensure your tracking GPS system that delivers on every data collection opportunity.

  • Operational Resilience: Fast base station repair keeps your automated tracking loops seamless and uninterrupted.

  • Peace of Mind: Knowing you’re backed by a confident, established provider frees you to focus on scientific discovery—not logistical headaches.

Trust Your Tracking GPS Systems to True Expertise:

Reliable tracking GPS systems are central to modern wildlife telemetry—and so is the support that maintains them. Whether you’re gearing up for a new project, spinning back equipment into action, or resolving unexpected issues, our services ensure your gear stays effective. Together, our Equipment Evaluation, Base Station Repair, Data Extraction, Warranty, Refurbishment, and Troubleshooting form a cohesive support system built around keeping your telemetry solutions precise, durable, and ready for whatever your research throws at them.

What truly sets us apart is the trust we’ve built with wildlife researchers worldwide. We are more than happy to provide references from scientists, universities, and conservation organizations who rely on our tracking GPS year after year. These references validate not only the performance of our hardware but also the effectiveness of our support services. When you choose Telemetry Solutions, you are choosing proven reliability, backed by real-world experience and testimonials.

Get in touch today to learn how our wildlife telemetry services can enhance the performance and longevity of your tracking GPS because your mission deserves nothing less.

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